Save up to 75% on Lifetime Plans – Limited Time Offer, Don't Miss Out!   Get it now
Winter Sale Is Here

Exclusive Discount on Lifetime Plans

-
Days
-
Hrs
-
min
-
Sec
0 hrs
0 min
0 sec

Use Code PPWC25

How does the plugin handle failed payments?

Estimated reading: 1 minute 559 views

While customers cannot cancel payments scheduled through the plugin, payments can still fail for various reasons. If this happens, the plugin will retry the payment five times, at the following intervals:

 

  1. 12 hours after initial failure
  2. 1 day after initial failure
  3. 2 days after initial failure
  4. 4 days after initial failure
  5. 7 days after initial failure
After all attempts have been exhausted, the Order Status will change from pending to cancelled, and the Payment Plan/Subscription Status will change from pending to on-hold.
Overview
Features
Pricing
Blog
Account
Documentation
Get in Touch
Support
Customization Request
Contact
Legal
Terms and Conditions
Refund Policy