FAQs

⌘K
  1. Home
  2. Docs
  3. FAQs
  4. Can I charge my customers a service fee for extending the number of payments?

Can I charge my customers a service fee for extending the number of payments?

Yes, you can do this through the Sign-Up Fee feature of the plugin. This will allow you to provide multiple payment options on the product page. For example, you can have one option in which your customer pays you 4 payments of $125 each (for a total of $500) and another option in which they pay you a sign-up fee of $100 plus 8 payments of $62.50 (for a total of $600.)

To add sign-up fees to a payment plans product:

  1. Select or Edit the product that you want to apply the fee. A Payment Plans tab will display at the bottom of the screen, as pictured below.
  2. Go to Product Data > Payment Plans.
  3. Go to Price, enter an amount for the Sign-up fee ($).

Note: The Sign-up fee ($) is the amount that will be charged at the outset of the payment plan, and it will be charged immediately. The amount entered will represent the initial payment, as well as the remaining installment payments.

For example, let’s say you sell Golf Clubs for $600.

Your customers can have the option to pay for it over 3 installments every 30 days, as well as add a sign-up fee (for a total of $650), such as:

  • Payment #1-Today (at the time of sale): $250.00
    • Sign-Up Fee: $50.00
    • Initial Payment: $200.00
  • Payment #2-30 days later: $200.00
  • Payment #3-60 days later: $200.00

Total: $650.00

Or, if you want to add more installments, as well as add a sign-up fee (for a total of $680), you can also offer customers the option to pay over 5 installments every 30 days, such as:

  • Payment #1-Today (at the time of sale): $180.00
    • Sign-Up Fee: $80.00
    • Initial Payment: $100.00
  • Payment #2-30 days later: $100.00
  • Payment #3-60 days later: $100.00
  • Payment #4-90 days later: $100.00
  • Payment #5-120 days later: $100.00

Total: $680.00

How can we help?