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FAQs

Can I add orders with payment plans through the administrative backend?
Does the plugin support automatic recurring payments?
How do I check the status of a failed renewal order?
Why can’t I just use the WooCommerce Subscriptions and the All Products for Subscriptions plugins? What do I gain by also buying this extension?
How do I provide you with Administrator-level access to our site?
What are other alternatives to the WooCommerce Payment Plans plugin?
How do I update the plugin?
Is there any way of adding a recurring coupon to a payment plan already in progress?
Where can I find my license key?
Which plugins/extensions is the plugin not compatible with?
How do I prevent emails on payments after the initial order?
Can customers complete payment prior to the due date?
How do I change Payment Plan text on the Cart page?
Why is PayPal not an option when my customer pays with a payment plan?
Is it possible to sell a LearnDash course over multiple payments and limit access to the course to one year?
Is the plugin compatible with the Custom Start Date for WooCommerce Subscriptions plugin?
How do I include the “subtext” field on the Cart page?
How do I delete the “future payments” field that displays on the cart page?
What is the correct way to cancel a payment plan?
What happens when the value of a coupon exceeds the cost of a payment?
Where do I find information about what has changed in the plugin? Is there a changelog?
Can customers log into their account using the plugin and make changes to it?
Can I add orders with payment plans through the admin backend?
Are there any extra/hidden fees to use the plugin?
How can I see the next payment dates?
How can I change the button text label, from “Sign up now” to something like “Buy now”?
Can I use subscriptions and payment (deposit) plans at the same time?
I am looking to split installments over a variable term (such as 30 days later, 90 days later and 180 days later) and/or over a variable amount of payments (such as $100, $300, $125 and $50). Is this possible with the plugin?
Does the plugin store payment data on our web server?
Which plugins/extensions is the plugin compatible with?
Is the plugin compatible with Cartflows?
Is the plugin compatible with the Composite Products plugin?
How to manually create a payment plan?
Is the plugin compatible with the Course product type associated with LearnDash integrations?
Is the WooCommerce Payment Plans Compatible with LearnDash Groups?
Will WooCommerce Payment Plans automatically cancel a LearnDash course if a customer cancels payments or their payments fail?
What happens when I change the price of my LearnDash course?
If I change my Stripe account, will this affect recurring payments?
Why are my pending payments not processing?
How do I accept payments on my WooCommerce site?
Does the plugin support my payment gateway?
Will a user’s access to a LearnDash course expire after all payment plans are paid?
Is it possible to add a payment plan on the Checkout page?
Is it possible to edit the “Pay Deposit” text on a product page?
Can you change the date of an upcoming payment?
Can a customer make a payment early?
Can I charge a single sign-up fee regardless of how many products they buy?
How do I add a payment plan to a landing page?
What should I do if I can’t activate the plugin?
How do I customize the Cart page?
Is it possible to add a payment plan during the checkout stage of the process?
How do I change a payment plan from Cancelled to Active?
How do I charge a deposit for a product?
How do I restrict vendors from accessing payment plans?
How do I manually retry payments that have previously failed?
How do I enable automatic retry of failed recurring payments
Can I charge interest with a payment plan?
How to set up coupons with payment plans?
How does the plugin handle failed payments?
Can I remove the suffix that gets appended to my product’s price in the Shop and Product pages?
How do I customize the list of payment plans on individual product pages?
Can I View the Updated Balance for Each Customer?
How can I extend more than 24 months financing to 36, 48, 60, 72, and 84 months
Does the plugin support invoicing?
Is it possible to charge a higher price if a customer chooses a payment plan?
How can I change the button text label, from “Sign up now” to something like “Buy now”?
Is it possible to offer a payment plan that automatically charges the installments on an entire cart order, not just individual product purchases?
Does the plugin have multi-currency support?
Can I charge 15% of payment upfront and the remaining 85% 30 days later?
How do I enable Guest Checkout for WooCommerce Payment Plan Orders?
What other software or plugins are required for the plugin to work?
Can I use the plugin with WordPress? What steps do I need to take?
Where do I place my language files?
Why shouldn’t I use the WooCommerce Deposits plugin?
How do I get started with WooCommerce Payment Plans?
Do customers have to log in to make use of a payment plan?
Where is credit card infomation stored?
Can I use subscriptions and payment plans at the same time?
Are there any extra/hidden fees to use the WooCommrece Payment Plans plugin?
I am looking to split installments of a specific number of installment payments over a fixed term (such as 30 days). Do you have an example of this?
I am looking to split installments over a variable term (such as 30 days later, 90 days later and 180 days later) and/or over a variable amount of payments (such as $100, $300, $125 and $50). Is this possible with the plugin?
I tried downloading my plugin and I get this error message: “WooCommerce Payments Plans is inactive. The WooCommerce Subscriptions plugin must be active for WooCommerce Payments Plans to work.”
What happens if my customer cancels their credit card from their account when they’re on a WooCommerce payment plan?
Can customers log into their account using the plugin and make changes to it?
How can I see the next payment dates?
Will the plugin work with my WordPress/WooCommerce theme?
What is your refund policy?
Can I charge my customers a service fee for extending the number of payments?
Does the plugin support variant products, such as products that come in different sizes?
Can I set up billing dates and intervals with the plugin?
Can I automatically charge customers when a scheduled payment is due?

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FAQs
Will the plugin work with my WordPress/WooCommerce theme?

Will the plugin work with my WordPress/WooCommerce theme?

Yes, the plugin will work with any WordPress/WooCommerce theme that you use. This includes:

Astra WooCommerce Theme
Online Shop Pro
OceanWP
Divi
Ultra
Outfitter Pro
Storefront
Nozama
Hestia Pro
Shoptimizer
Velure
Fashionable Store
Neto
Generatepress Premium theme
Mezmerise Pro Theme

Still stuck? How can we help?

Updated on April 20, 2023

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© 2023 Payment Plans WC
Built using WordPress & WooCommerce